Willow Online Store (hereinafter referred to as "this shop") recognizes the importance of protecting customers' personal information and complies with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"). In addition, we will endeavor to handle and protect your personal information appropriately in accordance with the following privacy policy (hereinafter referred to as the "Privacy Policy").
In this privacy policy, personal information refers to personal information as defined by Article 2, Paragraph 1 of the Personal Information Protection Act, that is, information about living individuals, including names, dates of birth, and other information contained in such information. Items that can identify a specific individual by description, etc. (including items that can be easily compared with other information and thereby identify a specific individual), or personal identification codes shall mean the information contained therein.
Our shop uses customers' personal information for the following purposes.
Our shop may change the purpose of use of personal information to the extent that it is reasonably considered to be relevant, and if there is a change, we will notify customers or publicly announce it.
Our shop will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the customer's consent, unless permitted by the Personal Information Protection Act or other laws and regulations. However, this does not apply in the following cases.
Our shop acquires personal information appropriately and does not acquire it by false or other illegal means.
Our shop provides necessary and appropriate supervision over our employees to ensure safe management of personal information against risks such as loss, destruction, falsification, and leakage of personal information. In addition, when our shop outsources all or part of the handling of personal information, we will provide necessary and appropriate supervision to ensure the safe management of personal information at the outsourcing company.
Our shop will not provide personal information to third parties without the customer's prior consent, except in cases where disclosure is permitted based on the Personal Information Protection Act or other laws and regulations. However, the following cases do not constitute provision to a third party as specified above.
When our shop is requested by a customer to disclose personal information based on the provisions of the Personal Information Protection Act, we will disclose the personal information to the customer without delay after confirming that the request is from the customer himself/herself. (If the personal information does not exist, we will notify you to that effect.) However, this does not apply if our shop is not obligated to disclose pursuant to the Personal Information Protection Act or other laws and regulations.
If a customer requests that the personal information be corrected, added to, or deleted (hereinafter referred to as "correction, etc.") based on the provisions of the Personal Information Protection Law because the personal information is not true, the shop will After confirming that the request is from the customer, we will conduct the necessary investigation without delay to the extent necessary to achieve the purpose of use, and based on the results, we will make corrections to the personal information. , we will notify the customer to that effect (if we decide not to make any corrections, etc., we will notify the customer to that effect). However, this does not apply if our shop is not obligated to make corrections, etc. pursuant to the Personal Information Protection Act or other laws and regulations.
Our shop does not protect personal information due to the reason that the customer's personal information is being handled beyond the scope of the purpose of use announced in advance, or that the customer's personal information has been obtained by deception or other illegal means. In the event that a request is made to suspend or erase the use of the Service (hereinafter referred to as ``Suspension of Use, etc.'') pursuant to the provisions of the law, and it is determined that there is a reason for the request, the Customer After confirming that the request is made, we will suspend the use of your personal information without delay and notify you accordingly. However, this does not apply if our shop is not obligated to suspend use, etc. pursuant to the Personal Information Protection Act or other laws and regulations.
Our shop's services may use cookies and similar technologies. These technologies help our shop understand the usage status of our services, and contribute to improving our services. Users who wish to disable cookies can do so by changing their web browser settings. However, if you disable cookies, you may not be able to use some functions of our shop's services.
For requests for disclosure, opinions, questions, complaints, and other inquiries regarding the handling of personal information, please contact us using the contact information in our shop's "Indications based on the Specified Commercial Transactions Law," or visit the shop page. Please contact us using the inquiry form within.
Our shop will review the operational status regarding the handling of personal information as appropriate and strive for continuous improvement, and may change this privacy policy as necessary.